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COURIER & DELIVERY SERVICES

About us WELCOME TO UBZ COURIER

UBZ Courier Company LTD, established in 2020, is a duly registered and licensed courier and delivery services provider, specializing in domestic and international logistics, customs clearing, warehousing and abnormal load transport solutions. As an emerging leader in the logistics and courier services sector, UBZ Courier Company is poised to revolutionize the industry with its high-level capabilities in Zambia. We offer reliable, efficient, and secure solutions tailored to meet the unique needs of individuals and businesses.

1. CREATE ORDER
*ONLINE: Customers can create airwaybills directly on our website or on mobile app by providing shipping details such as sender and recepient addresses, package weight & dimensions and any special instructions.
*HARD COPY: Customers can fill out physical airwaybill forms provided by us. These forms typically require similar information as the online creation.
Once created the airway bill serves as a crucial document that tracks the shipment throughout its journey

2. SHIPMENT PROCESSING
* CUSTOMER REQUEST: Customer requests pickup
* UBZ CONFIRMATION: UBZ confirms that we have picked up the package
* PACKAGE COLLECTION: Drivers collect the package
* INSPECTIONS & LABELING: Driver inspects and labels the package
* Transportation to Hub: Package is transported to the UBZ Sorting Hub

3. DELIVERY
* PACKAGE SCANNING: Packages are scanned to update tracking information and confirm receipt at the delivery facility.
* ROUTE OPTIMISATION: Delivery routes are optimized to ensure efficient and timely delivery.
* PACKAGE LOADING: Packages are loaded onto delivery vehicles.

4. FINAL DELIVERY
* DELIVERY ATTEMPT: The driver attempts to deliver the package to the customer’s doorstep.
* PACKAGE HANDOVER: The package is handed over to the customer, and a signature is obtained as proof of delivery.
* DELIVERY CONFIRMATION: The delivery is confirmed, and the tracking information is updated accordingly.